The Council on Quality & Leadership has published an article written by AHRC NYC’s Sr. Vice President of Residential Services, Michael Weinberg, about how its Staff Development Initiative supports the improvement and advancement of DSPs.
“After two years, AHRC New York City’s Staff Development Initiative (SDI) has proven to be an innovative and effective way to improve performance while making a positive impact with our teams, as well as with the people we support. The SDI provides open and continuous feedback for our direct support professionals (DSPs) through the use of well-defined rubrics associated with key performance indicators. DSPs work with frontline supervisors to determine areas of growth and opportunities for improvement and advancement, collaboratively establishing SMART goals and empowerment strategies.”