AHRC New York City IT Security Operations Notice of Data Security Incident
New York, New York (November 12, 2026) – We are informing you of a recent security incident involving AHRC New York City (“AHRC NYC” or “We”). We consider the privacy and security of your personal information to be of utmost importance.
We learned on September 17, 2026, that some personal information (personally identifiable information or protected health information) for a limited number of individuals was contained in an email account that may have been accessed by an unauthorized individual on July 22, 2026. We quickly secured the affected account and began a thorough investigation of the incident with the assistance of external cybersecurity professionals experienced in these types of incidents.
At this time, AHRC NYC has no evidence that this incident resulted in identity theft, financial fraud, or medical fraud; however, out of an abundance of caution, we mailed notification letters on November 12, 2026, to individuals whose information was potentially involved in this incident, where valid mailing addresses were available.
The information that was potentially accessed by the unauthorized individual varied by individual. The categories of the impacted information may include: first and last names, address, telephone number, date of birth, social security number, driver’s license/state identification, bank account with routing information, diagnosis information, medical history, billing identification number, types of services received, Medicaid/Medicare information, insurance information and provider.
We are providing complimentary one-year credit monitoring services to individuals whose social security numbers were potentially involved. Also, you can take steps to help protect your personal information, such as placing a fraud alert or security freeze on your credit file and obtaining a free credit report. We also encourage you to regularly review your account statements and credit reports for any suspicious or unauthorized activity. Additional information is provided below in the section titled, “Other Important Information.”
If you have any questions regarding this situation, please call our dedicated and confidential toll-free response line at (844) 971-8642. This response line is staffed by professionals familiar with this situation and knowledgeable on what you can do to best protect your personal information. The response line is available Monday through Friday, 9:00 a.m. to 6:30 p.m. Eastern Time, excluding holidays.