Skip to main content
Advocating for people with intellectual, developmental, and other disabilities to lead full and equitable lives.
AHRC New York City

Advocating for people with intellectual, developmental, and other disabilities to lead full and equitable lives.

Supporting People in Crisis

AHRC New York City’s Intensive Case Management / Technical Assistance Program provides crisis intervention and emergency case management to people with suspected or confirmed intellectual and/or developmental disabilities (I/DD) and their caregivers.

The program helps prevent medically unnecessary and extended hospitalizations while improving the functional status and quality of life for all served.


Who is eligible for the program?

  • People with a suspected or confirmed I/DD diagnosis who are in crisis or on the verge of crisis.
  • Caregivers of those individuals.

What services are provided?

  • Assessment to determine the appropriate level of service and support needed for stability in the community.
  • Supportive clinical services delivered in-person, via phone, or through teletherapy.
  • Case management to stabilize individuals, families, and other caregivers in crisis.
  • Linkages to benefits, entitlements, and other supports to assist families and caregivers, particularly those without appropriate habilitative services in place.

Who can make a referral?

  • NYC Health + Hospitals Emergency Departments (ED, PES, CPEP)
  • NYC Health + Hospitals Inpatient Units
  • Schools
  • Care Coordination Organizations (CCOs)
  • Other Community Providers

Who provides the care?

Our team at AHRC NYC consists of clinicians and staff with expertise in:

  • Intellectual and Developmental Disabilities
  • Positive Behavior Support Methodologies
  • Trauma-Informed Care
  • Healthcare

Contact Us to Request Services or Make a Referral

For more information or to make a referral, contact Barbara Cajdler at 646-398-2155 or email barbara.cajdler@ahrcnyc.org.

Search AHRC NYC