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Advocating for people with intellectual, developmental, and other disabilities to lead full and equitable lives.

Supporting People in Crisis

AHRC New York City’s Intensive Case Management / Technical Assistance Program provides crisis intervention and emergency case management to people with suspected or confirmed intellectual and/or developmental disabilities (I/DD) and their caregivers.

The program helps prevent medically unnecessary and extended hospitalizations while improving the functional status and quality of life for all served.


Who is eligible for the program?

  • People with a suspected or confirmed I/DD diagnosis who are in crisis or on the verge of crisis.
  • Caregivers of those individuals.

What services are provided?

  • Assessment to determine the appropriate level of service and support needed for stability in the community.
  • Supportive clinical services delivered in-person, via phone, or through teletherapy.
  • Case management to stabilize individuals, families, and other caregivers in crisis.
  • Linkages to benefits, entitlements, and other supports to assist families and caregivers, particularly those without appropriate habilitative services in place.

Who can make a referral?

  • NYC Health + Hospitals Emergency Departments (ED, PES, CPEP)
  • NYC Health + Hospitals Inpatient Units
  • Schools
  • Care Coordination Organizations (CCOs)
  • Other Community Providers

Who provides the care?

Our team at AHRC NYC consists of clinicians and staff with expertise in:

  • Intellectual and Developmental Disabilities
  • Positive Behavior Support Methodologies
  • Trauma-Informed Care
  • Healthcare

Contact Us to Request Services or Make a Referral

For more information or to make a referral, contact Barbara Cajdler at 646-398-2155 or email barbara.cajdler@ahrcnyc.org.

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