Partnership for Inclusive Internships

Internship Title: Office of Civil Justice (OCJ) Intern
Agency: DSS/HRA
Division/Department: Office of Civil Justice (OCJ)
Location: 150 Greenwich Street, 4 World Trade Center, NY, NY

Business Description

The Office of Civil Justice (OCJ), an office created by the New York City Charter and established as a unit of New York City’s Department of Social Services (DSS) / Human Resources Administration (HRA) Homelessness Prevention Administration, is part of the City’s unprecedented investment in free legal services for New Yorkers in need. OCJ, led by the Civil Justice Coordinator, consolidates the City’s various legal services programs at HRA and works to increase the availability of legal services citywide. To do this, OCJ coordinates with legal services providers; the court systems; the advocacy community; elected officials City officials inside and outside of DSS; policy makers; tenants in need; and other key stakeholders.

Intern Responsibilities

• Data-entry: Entering information into a computer database that OCJ utilizes to keep a record of legal services screenings and referrals.
• Phone calls and record-keeping: Screening tenants, via telephone, for eligibility for free legal services and entering information from those screenings into spreadsheets.

Required Skills:

• A four-year high school diploma or its educational equivalent and years of satisfactory clerical/administrative experience, at minimum
• Strong data-entry abilities
• Organized and pays attention to detail
• Excellent interpersonal skills, particularly on the telephone

Preferred Skills:

• An associate degree and some satisfactory clerical/administrative experience; or a baccalaureate degree from an accredited college
• Experience using Microsoft Word, Excel, and Outlook

Preferred Qualifications:

• Experience with Microsoft Outlook, Excel, Word, Power Point and AdobePro.
• Experience working directly with clients or in a customer service role.
• Ability to prepare and communicate clear and concise reports.
• Excellent communication, writing, and research skills.

Days/Hours Per Week:

Monday-Wednesday / 9-5 PM

Travel Requirements:

Office location is at 150 Greenwich Street, 4 World Trade Center, New York, New York

Internship Title: External Affairs Intern
Agency: NYS Division of Human Rights
Division/Department: The Office of Legislative and External Affairs
Location: Bronx, NY

Business Description

The New York State Division of Human Rights (DHR) is dedicated to eliminating discrimination, remedying injustice, and promoting equal opportunity, access, and dignity. Our vision is a New York free of discrimination where everyone can fulfill their potential and participate fully in the life of the state.

The External Affairs Program, within the Office of Legislative and External Affairs, is charged with creating and managing agency outreach, education and engagement efforts to educate New Yorkers and cultivate effective working relationships with external partners.

Reporting to the Senior Director, the External Affairs Intern will support the team in conducting outreach to community partners, manage and organize inventory of promotional items and materials, and support in the planning and execution of DHR sponsored events.

Intern Responsibilities

• Provide administrative and logistical support to the External Affairs team to assist in the planning, scheduling and delivery of anti-discrimination, hate and bias presentations, workshops and/or tabling opportunities.
• Attend public events and outreach meetings, when appropriate, with Senior Director and/or Downstate Outreach Specialist.
• Update and support the management of event trackers and outreach calendar to track data and metrics.
• Co-lead tabling opportunities with Senior Director and/or Downstate Outreach Specialist. This includes setting up DHR literature, promotional materials and talking to the public about DHR’s mission and services.
• Support the planning and execution of various DHR events, including DHR’s Fair Housing Conference in April 2027. This includes supporting the Downstate Outreach Specialist in sending out invitations, managing event trackers, visiting event space, and other administrative and logistical tasks as assigned.
• Assist in the set up and break down events, this include supporting at registration table, preparing gifts bags, setting up table décor, assembling step and repeats and other banners.
• Support in the maintenance of inventory of promotional items in the Bronx Office and occasionally at the Office of General Services warehouse located in Green Island, NY. This includes organizing and cataloguing materials. This task requires the moving of boxes and equipment weighing up to 50 pounds. Dollies and carts will be made available to fulfill this task.
• Prepare and deliver welcome bags to new hires, as needed.

Required Skills

• Current enrollment in an accredited degree program; or
• An associate degree or completion of 60 semester credits from an accredited college, and 18
  months of satisfactory, full-time professional experience; or
• A four-year high school diploma or its educational equivalent and two and one-half years of
  satisfactory full-time professional experience.
• Ability to work from our New York City Office located in the Bronx. May be asked to travel on an
  as-needed basis.
• Demonstrated ability to work remotely/telecommute.
• Punctual and willingness to work in a fast-paced environment.
• Regard for confidentiality.
• Flexibility in managing competing tasks, ability to work independently and as a part of a team.
• Experience with Microsoft, Excel, Work, PowerPoint and AdobePro
• Experience in working directly with clients or in customer service role.
• Interpersonal skills.
• Organizational skills.
• Effective communication skills
• Strong attention to detail
• Experience in handling inventory and moving and assembling equipment

Days/Hours Per Week

3-4 days per week

Travel Requirements

Potential one-time travel to Albany

Internship Title: Intern, Volunteer & Intern Operations
Agency: 9/11 Memorial and Museum
Division/Department: Volunteer & Intern Operations
Reports To: Coordinator, Volunteer & Intern Operations
Date: Fall 2026

Position Overview

The 9/11 Memorial & Museum has a dedicated group of over 230 volunteers and interns who support our mission on a regular basis. The Volunteer Program develops volunteer opportunities for the organization, recruits volunteers, manages the onboarding process, and works with staff to support volunteers. The Intern of Volunteer & Intern Operations will work closely with the Director of Volunteer & Intern Operations and Coordinator of Volunteer & Intern Operations to assist with daily administrative tasks of the program such as recruitment, paperwork organizing (including digital paperwork), assisting with the volunteer application process and administering recognition elements for volunteers and interns. This internship will provide the opportunity to learn about and gain experience with the administration of volunteer and intern programs at a nonprofit organization.

Essential Functions:

• Assist with administering recognition elements for volunteers and interns (Museum tickets, uniform elements, etc.)
• Assist with updating online advertisements for volunteers
• Assist with inventory of supplies for volunteers and interns (welcome gifts, hats, pins, etc.)
• Assist with preparing for group volunteering activities
• Assist with preparing special events for volunteers and interns
• Update volunteer database with photos and other key profile information for volunteers and interns
• Assist with administration of paperwork for onboarding volunteers and interns, and organizing records

Skills/General Qualifications:

• Currently enrolled in an internship program
• Available to work to program time commitment requirements
• Ability to work on-site/remote/hybrid as the position requires
• Familiarity with relevant computer program, including Microsoft Office suite, and comfortable learning a database
• Interest in/experience volunteering
• Interest in the National September 11 Memorial & Museum
• Excellent interpersonal, written and oral communication skills
• Excellent organizational skills and attention to detail
• Flexibility in taking on various tasks simultaneously
• As appropriate, ability to deal with difficult and sensitive materials related to events of September 11, 2001.
• All intern applicants must disclose any current association with a member of staff or Board of Trustees of the 9/11 Memorial & Museum

Other Responsibilities

Adhere to all Memorial & Museum policies, procedures, systems and standards

General Information

• This is a temporary intern position
• All candidates must submit to and pass a background check
• All intern applicants must disclose any current association with a member of staff or Board of Trustees of the 9/11 Memorial & Museum

Note: Individuals participating in an internship position are not disqualified from, but are not entitled to, a position with the National September 11 Memorial Museum during or upon completion of their internship.

Physical Demands/Work Environment

The physical demands and work environment described in this job description are representative of those that the intern will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to see, be mobile, and have the ability for two-way communication with the public and staff.

The work environment is inside an indoor, climate-controlled Museum, of which seven stories are underground, an outdoor facility, and an indoor, climate-controlled office comprised of cubicles, walled-offices and group conference rooms. The noise level in the office environment is usually low. There are no protective devices necessary to be worn or utilized in the work environment. Minimal travel is required.

• This job description is a descriptive list of the responsibilities and qualifications associated with this position and are not intended to be all inclusive. Interns are expected to also perform other business-related duties as assigned by the supervisor or other management.
• The organization reserves the right to change, modify, or reassign job responsibilities, duties and scheduled work hours as per business needs.
• This document is a communication tool and not intended as a written or implied contract of employment.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, age, national origin, disability, status as a protected veteran, or any other
characteristic protected by applicable law. The 9/11 Memorial & Museum endeavors to make reasonable accommodations for applicants with disabilities and other accommodation needs under applicable law. If you are an individual with a legally recognized accommodation need and require assistance during the application process, please contact Dana Donati at volunteer@911memorial.org with your specific accommodation request.

The 9/11 Memorial & Museum is committed to an organizational culture that supports and reinforces our institutional values including our commitment to inclusive representation. We are committed to reflecting the unique experiences of the nearly 3,000 victims who were killed indiscriminately in the 1993 and 2001 terrorist attacks and the wider communities impacted in lower Manhattan, at the Pentagon, and near Shanksville, PA.

Internship Title: Learning Management System Coordinator
Agency: DHS/DSS/HRA
Division/Department: OPDI
Location: 33 Beaver St. N.Y, NY 10004

Program/Agency Description

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing—all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Office of Program Development and Implementation (OPDI) is a unit within the Office of Program Development, part of DHS’ Executive Office. OPDI was established to make system improvements and enhancements by developing programs, policies, procedures, and training; supporting implementation; and monitoring and evaluating performance. The Training Development team within OPDI liaises with our DSS and DHS colleagues to identify and develop training courses for DHS and provider staff. The team also is solely responsible for implementing the Absorb Learning Management System (Absorb) on behalf of DHS. This work includes creating user accounts, deploying training courses including enrollments, and disseminating reports.

Intern Responsibilities

1. Assist the Learning Management Supervisor with managing user accounts in Absorb by following up on user inquiries to create or disable user accounts.
2. Liaise with DSS/DHS units to update course attendance records.
3. Assist the Training Development Executive director to document the DHS processes for managing Absorb on behalf of DHS users.
4. Assist the Learning Management Supervisor with running user reports.

Required Skills:

1. Efficient in data entry and organizing of electronic information.
2. Proficiency with Microsoft Office Suite especially Word and Excel
3. Attention to detail
4. Ability to work independently and thrive through ambiguity and changing priorities

Preferred Qualifications:

• College graduate with four year degree
• Strong writing skills

Technology Requirements:

Ability to use DHS assigned computers

Travel Requirements Remote/office and some travel.

In-person internship at 33 Beaver St. N.Y, NY 10004

Days/Hours Per Week

15-25 hours per week

Length of Internship

4-5 months

Internship Title: Machine Learning (ML) Intern (Onsite)
Agency: DSS (ODSM) Office of Data & Security Management
Location: New York, NY

Job Description

The ML intern will be a part of the Office of Data Security Management (ODSM), which is responsible for the implementation and management of the Department of Social Services’ (DSS) cyber security program. ODSM works closely with the Office of Innovation and Technology’s (OTI) Cyber Command to continuously improve the Agency’s risk posture. ODSM ensures that appropriate security controls are in place to protect the confidentiality, integrity, and availability of Agency information resources. The COVID-19 pandemic has accelerated the need to enhance DSS-HRA-DHS cyber security priorities as remote access and teleworking capabilities expanded exponentially.

Job Responsibilities

• Work directly with a Cyber Security Analyst, under the direction of the Chief Information Security Officer (CISO), on a new and exciting machine learning project to create and automate anomaly detection machine learning models.
• Sharpen your data science and ML pipeline skills by owning the project from inception, including data collection and cleaning, exploratory data analysis, data visualization, as well as training, testing, and tuning a model for production.
• Conduct query scripting using our Security Information and Event Management (SIEM) tool to collect and aggregate data for analysis and ingestion into the ML model.
• Analyze and identify trends and patterns in user data related to system logs, network packets, and other logs that capture user behavior.
• Experiment with supervised and unsupervised learning algorithms such as clustering, regressions, classifiers, and neural networks.
• Improve the accuracy and performance of the model over the course of the internship.

Requirements:

• A rising junior, senior, or graduate-level computer science or data science student or in a related field. • Analytically minded with completed coursework in linear algebra, data science, machine learning or an equivalent knowledge of applied mathematics.
• Experience with Python packages such as Pandas, Numpy, Scikit-Learn, TensorFlow, Keras, PyTorch, Matplotlib, and/or Seaborn.
• Familiarity with a Windows Enterprise environment is a plus.
• Coursework or previous experience in Computer Security or Cybersecurity is nice to have.

Reports to: A Cyber Security Analyst as part of the Cybersecurity Operations and Incident Management team. Weekly meetings will be held to ensure that the ML intern is supported and progressing towards the project objectives.

Days/Hours Per Week

Flexible; 15-20 hours/week

Length of Internship

TBD

Internship Title: Cyber Security Intern
Agency: Department of Social Services (DSS)
Division/Department: Office of Data & Security Management
Location: 151 W Broadway, New York, NY 10013

Program Description

The Office of Data Security Management is responsible for the implementation and management of the Agency’s cyber security program. ODSM works closely with NYC Cyber Command and is tasked with continuously improving the Agency’s risk posture by ensuring appropriate security controls are in place to protect the confidentiality, integrity, and availability of Agency information resources. The COVID-19 pandemic has accelerated the need to enhance DSS-HRA-DHS cyber security priorities as remote access and teleworking capabilities expanded exponentially.

Intern Responsibilities

ODSM is seeking an intern to assist with:

• Providing first level compliance monitoring and investigations
• Assist staff with forensics analysis and fact gathering
• Assist staff with vulnerability assessments and penetration testing for specific applications, services, networks, and servers, as required
• Utilize applications/tools including but not limited to SIEM, PIS, Netflow and SLP tools for various IT security day-to-day duties
• Assist with compliance audits against HRA/City of New York mandated security controls
• Record and track IT security incidents, including but not limited to copyright violations, compromised accounts, email threats and abuse reports from various sources
• Conduct query scripting
• Other duties as assigned

Required Skills:

• Excellent communication skills
• Strong interest in IT/Cyber Security sector
• Ability to multi-task & learn effectively
• Computer science/IT or Engineering major preferred
• Understanding of IT security concepts is a plus
• Understanding of Windows Enterprise environment is a plus
• Any prior experience/volunteer/internship in technology environment is not required, but a plus

Travel Requirements:

This is an onsite internship

Days/Hours Per Week

Flexible 15-20 Hours/week